Protecting and investing in our greatest asset - people

People and organisational culture will ultimately determine the success or failure of your business. This session brings together International and Australian experts in human resources, psychology, workplace culture, industrial relations, entrepreneurship, health, well-being, diversity, equity and inclusion. It will address topics spanning the practicalities of employee relations, managing high (and poor) performance and retaining talent. We will explore leadership, how workplace culture functions and provide practical advice to optimise culture change. The important aspects of building resilience during uncertain times, mental health awareness, diversity and inclusion will frame the session with practical advice for immediate application.

Session Chair IntroductionJo Hargreaves, Wine Australia
Raising the bar: how to retain, grow and reward our greatest asset - peopleKerry-Anne Jenkins, Human Resource, People and Culture Professional
Introduction to mental health awareness and education - the what and whyMargaret Gardoll, Black Dog Institute
The 5 attributes that will set teams up for successLisa Stephenson, The Coach place global
Expanding Diversity, Equity, and Inclusion: Moving from Intention to ActionJulia Coney, Black wine Professionals
Culture eats Strategy for breakfastMichael Henderson, Cultures at Work

Session Chair, Jo Hargreaves, Wine Australia

Jo is responsible for R&D projects on customer insights and for Wine Australia’s people development and capacity building activities and our extension and adoption programs. Jo joined the Wine Australia team in September 2017, following an extensive career in the education sector. Her background is in social science research and she holds a Bachelor of Arts in Psychology and English literature and a Masters in Public Policy. Jo’s most recent role was with the National Centre for Vocational Education Research where, over a period of 18 years, she conducted and published numerous research reports and articles with a particular focus on apprenticeships, labour and social mobility and industry engagement in skill development. Jo has substantial interest and expertise in evaluating the impact of research, and working with the wine sector to adopt R&D outcomes.

Raising the bar: how to retain, grow and reward our greatest asset - people
Kerry-Anne Jenkins, Human Resource, People and Culture Professional


Kerry-Anne Jenkins BSc CAHRI brings more than 20 years’ experience of International and Australian Human Resources. A qualified human resource professional with a psychology degree and a business background, Kerry-Anne has experience working across a number of sectors and specialises in industrial and employee relations, workplace culture and leadership.  Kerry-Anne is also an experienced training facilitator and runs a number of culture development, people management and leadership workshops. Running her own business established in 2014, Kerry-Anne provides a personal human resource, people and culture service to South Australian businesses.

Introduction to mental health awareness and education - the what and why by Black Dog Institute
Margaret Gardoll, Black Dog Institute


Margaret has experience in the corporate, government and non-government sectors; supporting organisations understand how to create a mentally healthy workplace. She is able to share the insights from the Black Dog Institute workplace research team and provide programs, tools and resources suitable to every business context. She has expertise in capacity building and stakeholder engagement. Her academic qualifications are a Bachelor of Commerce, Grad Dip in VET and Master of Social Change and Development. She is committed to sharing the science behind workplace mental health to support Australian workplace.

The 5 attributes that will set teams up for success
Lisa Stephenson, The Coach place global


In Australia and in global markets, Lisa Stephenson has a reputation as an ultra high-impact coach, often behind the scenes with C-Suite executives and high profile individuals in fast-paced environments, where absolute trust is non-negotiable and the stakes are high. You have probably seen some of Lisa’s clients in action without knowing that she plays a role in their performance, mindset and well-being – their effectiveness in every aspect and their success in life and work. Over 15 years of global coaching, consulting and mentoring experience has seen Lisa working across financial services, telecommunications, FMCG, health, education, sport, government bodies and media - with a focus on building success for individuals, teams and organisations. Lisa knows how to navigate today’s complex and fast-evolving living and working environments with a skill which has earned her an enviable and highly trusted reputation among many CEOs, Directors, elite athletes, entrepreneurs and innovators. Lisa Stephenson also has a highly regarded public profile as a published author Read Me First, respected keynote speaker and Founding Director of one of Australia’s most in demand consultancies, www.thecoachplaceglobal

Expanding Diversity, Equity, and Inclusion: Moving from Intention to Action
Julia Coney, Black wine Professionals


Julia Coney is a Washington, D.C. and Houston, Texas-based wine writer, wine educator, speaker, and consultant. Her wine writing includes stories on wine, winemakers, and the intersection of race, wine, and language. Julia is the recipient of Wine Enthusiast's 2020 Social Visionary Award Winner for her work in writing and speaking on diversity, equity, and inclusion in the wine industry. Julia is the Founder of Black Wine Professionals, a resource for wine industry employers and gatekeepers, professionals, and the food and beverage community. Julia is a Contributing Editor for VinePair, the world’s largest online drinks platform. You can find her on all social media at @juliaconey and her website

Culture eats Strategy for breakfast
Michael Henderson, Cultures at Work


Michael Henderson is a Corporate Anthropologist which means he is a qualified specialist in organizational culture and performance.
His work has been recognized by Professor Edgar Schein of M.I.T Business school as a step-change in thinking in terms of aligning company culture as a strategic asset.
Michael has 35 years of experience and is the author of 10 books on company culture and Leading culture.


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