Business success through customer focus

12:00pm Tuesday, 31 August 2021
2:00pm Tuesday, 31 August 2021
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Business success through customer focus

Tuesday, August 31 12:00pm – 14:00pm (AEST)

Building a successful customer-centric business requires a company to think about how they interact with the customer and actions to constantly improve the experiences of its customers. This requires an understanding of the company’s unique selling proposition, key market trends and assessing the right markets for the company.  This session covers these aspects thanks to the contribution of key Australian and international wine business thought leaders.

Session Chair Introduction Dr Armando Corsi, University of Adelaide
Key consumer trends in wine sectorBen  Luker, Wine Intelligence
Setting the foundations for a bright futureClaire Doughty, Brand Warrior Communications
What are the right markets for you?Liz  Mencel , Hydra Consulting
How to talk to consumers, selling wine with words Jeni Port, Wine Writer
Are you ready for a digital revolution?Paul Mabray, Pix


ProgramFull Series ProgramRegister for all


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Ticket Holders
MRs Trish Barry
Ms Samantha Connew
Mr Nicholas Cooper NC
Mr Richard Fennessy
Ms clinton Gilbert
Mrs Cathy Howard
Ms Emma Shaw
Ms Natasha Weedon 5082

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