Business success through customer focus
12:00pm Tuesday, 31 August 2021
2:00pm Tuesday, 31 August 2021
Webinar
Webinar
Direct to device 0000
Australia
See map: Google Maps
Business success through customer focus
Tuesday, August 31 12:00pm – 14:00pm (AEST)
Building a successful customer-centric business requires a company to think about how they interact with the customer and actions to constantly improve the experiences of its customers. This requires an understanding of the company’s unique selling proposition, key market trends and assessing the right markets for the company. This session covers these aspects thanks to the contribution of key Australian and international wine business thought leaders.
| Session Chair Introduction | Dr Armando Corsi, University of Adelaide |
| Key consumer trends in wine sector | Ben Luker, Wine Intelligence |
| Setting the foundations for a bright future | Claire Doughty, Brand Warrior Communications |
| What are the right markets for you? | Liz Mencel , Hydra Consulting |
| How to talk to consumers, selling wine with words | Jeni Port, Wine Writer |
| Are you ready for a digital revolution? | Paul Mabray, Pix |
| Program | Full Series Program | Register for all |
| Ticket Holders |
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MRs Trish Barry
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Ms Samantha Connew
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Mr Nicholas Cooper NC
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Mr Richard Fennessy
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Ms clinton Gilbert
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Mrs Cathy Howard
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Ms Emma Shaw
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Ms Natasha Weedon 5082
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