Disclaimer and Privacy

Disclaimer

As is

The information on this site is provided on an “as is” basis without warranty of any kind, express or implied, to the extent permitted by law, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. The Australian Society of Viticulture and Oenology (ASVO) will not be liable for any consequential, incidental or special damages resulting from the copying and use of the information.

No guarantee

The information on this site is regularly updated by ASVO, but ASVO does not guarantee the accuracy of the information.

Privacy Statement

We respect your privacy.

Scope

This statement sets out what we do when data about you comes to us.

Your “footprints”

When you visit our www.asvo.com.au web site, our website hosting provider automatically records certain data about you. Most other websites do too. The data is recorded in a log of accesses (the “footprints”) to our server.

Your trail

This log includes the web address you request, the machine from which you make the request, the web browser and version you use, your screen operating system, the time you make the request, a measure of the time each page is open on your computer screen and a record of each page visited.
Where parts of our web site require password access, data as to the login name, password entered and number of login attempts will be recorded.

No “Tracking”

In some instances it is possible from the gathered data to guess who you are (we can guess by analysing the data, or to continue the analogy, by tracking your footprints and trail).
We are interested only in the total number of footprints and where they occur on our site and we will not track you.

Limited Use of Data

We use this data for statistical purposes only. We analyse the data and use the information we glean from this analysis only to help us improve our web site and to monitor or prevent security breaches. We will not pass the data on to any third parties. We will only disclose the content of our access logs if we are compelled to do so by a legal warrant.

E-Mail

If you provide us with your e-mail address through our site, that address will only be used for the purposes we disclose to you when you give us your e-mail address. We will not add your e-mail address to a mailing list without your agreement. We will not pass on your e-mail address to third parties. An e-mail that we receive through our web site may be archived or backed up on our server for our own records only. In addition to the content of e-mail messages, we record (as is the standard practice) the date and time of message transmission, when the message was received and opened, and the e-mail addresses of the sender, recipients and mail programs.

Discussion forum service

ASVO provides a free discussion forum service through this site. Any information you supply when registering for this service, (with the exception of your password), may be displayed to other users of the service. When registering you may elect for the information not to be displayed, or you may simply not supply the information at all. If you do provide information which you elect to conceal from other users we will not pass this information on to any third parties. Information we receive through our web site may be archived or backed up on our server for our own records only.

Security

ASVO takes all reasonable steps to secure any personal information from unauthorised access. We accept no responsibility if such access occurs.

Limitation of scope

This privacy statement does not extend to external sites our site links to. The organisations that operate those sites are responsible for privacy issues arising out of their sites.

Cookies

Our website uses “cookies” to determine the last time that you accessed our web site. The sole purpose of recording this data is to show you whether a given web page has changed since you last accessed it.

Complaints Handling

ASVO desires that all complaints about privacy matters are dealt with in the following way. If you have a complaint about how your private information has been handled by ASVO (Complaint), the following will occur:

  • The Complaint is free of charge to you;
  • The Complaint must be in writing (i.e. not in electronic form), marked and posted as follows:
    Executive Officer
    ASVO
    Street Address: Level 4, 185 Victoria Square Adelaide SA 5000
    Postal Address: GPO Box 582 Adelaide SA 5001 South Australia
  • Complaints are to be sent by post and must include your return postal address;
  • Upon receiving a Complaint, ASVO will appoint an officer (Officer) to hear the Complaint;
  • The Officer will have or will be given sufficient power to deal with the Complaint;
  • The Officer will determine a resolution of the Complaint within ten (10) business days of receiving the Complaint;
  • The Officer will communicate his/her decision by post to you;
  • The Officer will give general reasons for the decision; and
  • The Officer will provide, with the notice of his/her decision, information on further action you can take if you are dissatisfied with the decision.

If you have noticed our site contains any potential breach of common privacy principles, or if you have any questions, please contact us at: [email protected]